Privacy policy

Last Updated: October 4, 2026

At EnduranLab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how EnduranLab (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or make a purchase from https://www.enduranlab.com/ (the “Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Website, place an order, create an account, subscribe to our newsletter, or contact us, we may collect certain information.

Personal Information

Depending on how you interact with our Website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment and transaction information
  • Order history
  • Account information
  • Information you provide when contacting customer support

We do not store your complete credit or debit card information on our own systems. Payments are processed through secure third-party payment providers.

Automatically Collected Information

When you browse our Website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Website interactions
  • Approximate location
  • Cookies and similar technologies

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process payments
  • Ship your purchases
  • Send order confirmations and shipping updates
  • Provide customer service and support
  • Manage your account
  • Improve our Website and services
  • Improve our products and customer experience
  • Personalize your shopping experience
  • Send promotional emails when you have subscribed
  • Prevent fraud and unauthorized transactions
  • Maintain the security of our Website
  • Comply with applicable laws and legal obligations

3. Cookies and Similar Technologies

We use cookies and similar technologies to help operate and improve our Website.

Cookies may be used to:

  • Remember your preferences
  • Keep products in your shopping cart
  • Understand how visitors use our Website
  • Improve Website performance
  • Analyze traffic and customer behavior
  • Measure advertising and marketing performance
  • Provide relevant advertisements

You may disable or manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our Website.

4. How We Share Your Information

We may share your personal information with trusted third-party service providers when necessary to operate our business and provide our services.

These service providers may include:

  • E-commerce and website platforms
  • Payment processors
  • Shipping and fulfillment providers
  • Analytics providers
  • Email marketing providers
  • Advertising and marketing platforms
  • Fraud prevention and security services
  • Customer support providers

We do not sell your personal information for monetary consideration.

We may also disclose your information when required by law, legal process, court order, governmental authority, or when reasonably necessary to protect our rights, customers, property, or business.

5. Payment Information

Payments made through our Website are processed through secure third-party payment providers.

Your payment information may be subject to the privacy policies and security practices of the payment provider used to process your transaction.

EnduranLab does not intentionally collect or store your complete credit or debit card number on its own systems.

6. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you information about:

  • New products
  • Special offers
  • Promotions
  • Discounts
  • New collections
  • Company updates
  • Fitness and recovery-related content

You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included in our emails.

Please note that you may continue to receive transactional communications, such as order confirmations, shipping notifications, and customer service messages.

7. Third-Party Websites and Services

Our Website may contain links to third-party websites, applications, or services.

EnduranLab is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with your personal information.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Complete and maintain transaction records
  • Fulfill orders
  • Provide customer support
  • Resolve disputes
  • Prevent fraud
  • Comply with legal and regulatory obligations

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

10. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These rights may include:

  • The right to request access to personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of certain personal information
  • The right to request information about how your personal information is collected and used
  • The right to opt out of certain marketing communications
  • The right to withdraw consent where applicable

To exercise any applicable privacy rights, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests.

11. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances, these rights may include the right to request access to, correction of, or deletion of certain personal information and the right to opt out of certain uses or disclosures of personal information.

 

We will review and respond to valid requests in accordance with applicable law.

12. Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. International Visitors

If you access our Website from outside the United States, your personal information may be transferred to, stored, or processed in the United States or other countries where our service providers operate.

These countries may have data protection laws that differ from those in your country of residence.

By using our Website, you acknowledge that your information may be transferred and processed in these locations.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

EnduranLab
Website: https://www.enduranlab.com/

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

EnduranLab — Performance, Endurance & Recovery Gear